BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment service, babysitting, Kids’ Restaurant and Mini Club!
For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!
So, everyone in position: ready ... set ... vacation!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- Regular Covid19 tests for employees that have direct guest contact
- Sensitizing of employees to meet min. distance rules
- Employees wear surgical masks
- One-way gloves for guests at the buffet
- Compliance of distance in all food areas
- All plates and dishes, cutlery, glasses are disinfected
- Non-cash payment possible
- Contactless checkIn/checkOut
- Min. distance between tables and seatings or distance by separators
- Distance rules are kept
- App for room service
- Separation or physical barriere between staff and guests in corresponding areas
- Disinfecting of rented equipment
- Regular ventilation of commonly accessible areas
- Accommodation is sealed after cleaning
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Laundry is washed at highest temperature that is allowed by producer
- Accommodation is disinfected between every guest stay
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Guests may ask for no room cleaning during their stay
- Checklists how to clean rooms - during stay and after departure
- Disinfection of often touched items and surfaces
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Usage of cleansers that are effective against Corona Virus
- Procedure for health checks of guests available
- Disinfectant for hands in accommodation and common rooms
- Staff follows all security rules of the local authorities
- Well visible stand-up display with Covid19 rules in front of entrance
- Surgical mask for guests available
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Usage of health- or tracking apps is recommended
- Storing of staff roster for four weeks
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Payment methods
- bank transfer
- cash payment
- EC-Cash/Maestro
- credit cards accepted
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Meals
- breakfast buffet
- grilled food
- buffet
- packed lunch
- afternoon snack
- gluten-free meals
- traditional cuisine
- organic food
- international cooking
- à la carte menu
- vegetarian food
- children's menu
- à la carte restaurant
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Sports / Leisure time
- entertainment evenings
- nordic walking
- snowshoe hiking
- garden / meadow
- indoor pool with children's basin
- ski instructor/tour guide
- lounge chairs free of charge
- swimming pool
- adventure tours
- mountain activities
- hikes/guided hiking tours
- free admission to indoor/outdoor pool
- tobogganing
- organized activities/guest services/house program
- mountain/hiking guide
- table tennis
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Facilities / Services
- library
- only small pets allowed
- ironing service
- ski storeroom
- wake-up service
- motorcycle parking spot
- boot dryer
- own garden
- disabled washroom
- room service
- heating
- TV room
- wireless corner
- cellar bar
- open fire-place
- tiled stove
- farm produce
- car parking lot
- pets welcome
- laundry service
- lift / elevator
- crib
- information on the region
- luggage storage
- reading room
- free use of internet
- bicycle parking space
- terrace
- sundeck
- bar
- satellite TV
- welcome drink
- park
- safe
- electric car charging station
- ballroom/events room max. pers.: 100
- own skibus
- internet - e-mail available
- common room
- wheelchair accessible
- bowl
- disabled accessible
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Beds & rooms
- suite / s: 3
- room
- multi-bed room/s: 28
- double room/s: 3
- bed / s: 57
- single room/s: 1
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Children
- baby monitor on request
- babysitter on request
- childcare for baby meal
- children's menus
- full facilities for babies
- mini club
- playground
- bottle warmer
- children's equipment
- children's pool
- indoor games
- stroller rental
- highchair
- children's bed
- baby change pad
- children's bikes
- baby bath tub
- Stroller on request
- children's program
- crib/baby bed
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Suitability
- families
- children
- wheelchair access
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Location
- centrally located
- altitude (mt. a.s.l.): 1000
- ATM - distance (m): 100
- reachable by MTB, E-Bike
- ski lifts - distance (m): 500
- mountain location
- private setting
- cross-country trails - distance (m): 200
- edge of ski run
- central location
- accessible by ski lifts or shuttle
- reachable by car
- quiet location
- green area
- near the supermarket: 2
- meadowlands
- supermarket - distance (m): 2
- right at the ski-bus/ hiking-bus/ bus stop
- reachable by bike
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Foreign languages
- German
- English
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Courses / Instructions
- nordic walking lessons
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Wellness
- sauna
- steambath
- esthetic treatment
- body treatment
- Kneipp's facility
- tanning booth
- relaxation room
- indoor swimming pool
- whirlpool
- aromatic steam sauna
- wellness area
- massage
- beauty treatment
- caldarium sauna
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Spa
- tanning booth
- whirlpool
- massages
- Turkish bath
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Camping facilities
- child visitor ( euro/Day): 15
- pets (euro/Night): 20
- extra Child (euro/Night): 15
- infant (euro/Night): 15
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Meetings / Conferences
- WiFi
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Rental
- bike rental
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Category
- family hotel
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Conditions
- To reserve a room you can contact us by e-mail or by phone. Your name, surname, address, telephone number and e-mail address will be requested and a confirmation e-mail will be sent to you.
- In the event of cancellation of the reservation up to 35 days from the arrival we fully refund the deposit; from 34 days up to 21 days from the arrival no refund; from 20 to 11 days from the arrival in case of cancellation a penalty is applied equal to 60% of the total amount of the stay; from 10 days to no show the penalty will be 80% of the total amount. In any case, € 70.00 will be retained for booking administration costs.
Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 Andalo IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
cable TV, self check in, bed linen available, closet, WiFi, telephone, low-noise room/apart., hairdryer, air conditioning, desk, heater, Wi-fi free of charge, kettle, safe, bathrobe, towels available, mini-bar, toilet laundry, TV, internet connection available, linen provided , toiletries
Bed distribution
French bed
Bathroom facilities
courtesy toiletries, running hot/cold water, shower, wash stand, toilet, no. of bathrooms: 1, no. of toilets: 1, shower, toilet, bidet, bath, toilet
Camping site
size in square meters: 17, TV connection
Location/room with view/apartment
main building
" Photos"
![singola 232]( "singola 232")
![2323]( "2323")
![5DSM4903(1)]( "5DSM4903(1)")
AvailableAvailable, No arrivalOnly departureNot available -
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
kettle, low-noise room/apart., closet, toilet laundry, family room/apt., hairdryer, non-smoking room/apt., linen provided , towels available, bedding, TV, cable TV, mini-bar, safe, refrigerator, desk, WiFi, bed linen (non-allergenic), bed linen available, bathrobe, air conditioning, Wi-fi free of charge, self check in
Bed distribution
number single bed/s: 1, number toddler bed/s: 1, single bed, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
Bathroom facilities
wash stand, bidet, toilet, bath, toilet, shower, courtesy toiletries, bath, shower, toilet
" Photos"
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![108]( "108")
![468]( "468")
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AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
bidet, shower, toilet, wash stand, toilet, bath, toilet, courtesy toiletries, shower, separate toilet
Room/apartment features
towels available, cable TV, heater, no carpet, smart working area, balcony, toilet laundry, TV, linen provided , closet, mini-bar, bed linen available, WiFi, Wi-fi free of charge, air conditioning, telephone, non-smoking room/apt., hairdryer, baby change pad, bathrobe
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
Location/room with view/apartment
main building
" Photos"
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![DSC_1350]( "DSC_1350")
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AvailableAvailable, No arrivalOnly departureNot available -
More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
running hot/cold water, wash stand, bidet, bath, toilet, toilet, bath, shower, toilet, shower
Room/apartment features
hairdryer, telephone, kettle, baby change pad, TV, bathrobe, desk, WiFi, balcony (in some rooms), Wi-fi free of charge, refrigerator, cable TV, balcony, closet
" Photos"
![2300]( "2300")
![234]( "234")
![2344]( "2344")
AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
bathrobe, heater, mini-bar, kettle, closet, non-smoking room/apt., toiletries, TV, cable TV, hairdryer, balcony, toilet laundry, WiFi, bed linen available, telephone, desk
Bathroom facilities
shower, toilet, running hot/cold water, bath, toilet, shower, bidet, wash stand, courtesy toiletries, toilet
Bed distribution
double bed (1 bed/2 mattresses), number single bed/s: 2, number toddler bed/s: 1
Location/room with view/apartment
main building
" Photos"
![_88A9634 - Copia]( "_88A9634 - Copia")
![FOM]( "FOM")
![224]( "224")
![2244]( "2244")
AvailableAvailable, No arrivalOnly departureNot available -
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
kettle, WiFi, bathrobe, closet, TV, hairdryer, separate bedroom/s: 0, no carpet, mini-bar, toilet laundry, balcony, desk, telephone
Bathroom facilities
toilet, shower, toilet, separate toilet, bath, shower, courtesy toiletries
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
Location/room with view/apartment
main building
" Photos"
![Hotel Montagna Inverno Italia-8]( "Hotel Montagna Inverno Italia-8")
![DSC_1295]( "DSC_1295")
![DSC_1297]( "DSC_1297")
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![DSC_1331]( "DSC_1331")
![DSC_1340]( "DSC_1340")
![DSC_1338]( "DSC_1338")
AvailableAvailable, No arrivalOnly departureNot available -
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
shower, toilet, separate toilet, shower, courtesy toiletries
Room/apartment features
modern furnishing, bathrobe, WiFi, balcony, separate bedroom/s: 0, TV, cable TV, telephone, coffeemaker, bed linen available, hairdryer, kettle, toilet laundry, baby change pad, separate living room, heater, non-smoking room/apt., luxurious furnishing, closet
Bed distribution
number king-size bed/s: 1, number toddler bed/s: 5
Location/room with view/apartment
main building
" Photos"
![image3]( "image3")
![DSC_1265]( "DSC_1265")
![DSC_1270]( "DSC_1270")
![DSC_1272]( "DSC_1272")
![DSC_1267]( "DSC_1267")
AvailableAvailable, No arrivalOnly departureNot available -
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
bed linen available, bathrobe, Wi-fi free of charge, towels available, TV, hairdryer, cable TV, WiFi, telephone, coffeemaker, balcony, closet, smart working area, terrace, kettle
Bathroom facilities
shower, toilet, courtesy toiletries, shower, bath, toilet, bath, toilet
Location/room with view/apartment
main building
" Photos"
![Hotel-Serena-PRINT-39]( "Hotel-Serena-PRINT-39")
![Hotel-Serena-PRINT-59]( "Hotel-Serena-PRINT-59")
![Hotel-Serena-PRINT-45]( "Hotel-Serena-PRINT-45")
![Suite bagno]( "Suite bagno")
![Suite 112]( "Suite 112")
AvailableAvailable, No arrivalOnly departureNot available
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